www.shoecarnival.com/feedback is the survey website for Shoe Carnival. Shoe Carnival is a brand of retail shoe stores offering variety of family footwear: women, men, kids, athletic and accessories. In order to monitor and improve the shopping experience, Shoe Carnival currently offers its customer an opportunity to leave some feedback online, by completing a short form. The store also gives an incentive to complete the survey: each of them will be automatically entered in a monthly drawing for a $200.00 Shoe Carnival Gift Card.
This feedback is only available to Shoe Carnival customer. You will need to receipt in order to complete the feedback form. First, you need to locate the three-digit store number, at the top of your ticket, below the store address. You also need the sell date, which is the date of your purchase, typically located at the bottom of your ticket. Finally, you need the transaction number, right by the sale date. Enter these information in the fields provided and start the survey at www.shoecarnival.com/feedback.

Good service from those who helped. One salesperson acted as though I was in her way when I was browsing. Overall good experience. Appreciate buy one get one 1/2 off. - Kathy Lindquist - posted 38 months ago
Good service were asked if we needed help. I like the buy one get one half price. - Christy Bowers - posted 38 months ago
WOW! I love Shoe Carnivals' large selection of atheletic shoes. I just purchased a pair of True Balance Trainers. What a comfortable shoe! After making my purchase, I changed my shoes there in the store so that I could go straight to my Zumba class. Not only did I enjoy my workout but I have "Happy Feet!" Your staff at Store #214 were very proffessional and most helpful. I enjoyed my shopping experience so much that I look forward to returning to Shoe Carnival next month to purchase myself a pair of boots. Debbie Stroud - Debbie Stroud - posted 37 months ago
I was referred to your store by someone else who had purchaed shoes there. I have plantar fasciitis and I cannot wear just any shoe.
It felt good to walk into your store without a clerk wanting to show or follow me around. I like to look for myself and there was such a tremendous supply of shoes that I breathed a sigh of relief because I knew that I would find what I wanted for my foot condition.
I tried on several shoes that I was interested in and I found a pair that was perfect for my foot condition.
When I checked out I was treated with kind service and I was happy to receive a bargain on your sale day.
I just know that your store will be THE one where I will shop after this. The variety of shoes is plentiful and I felt that it was my lucky day. The shoes fit very well.
Thank you for having such a store. Now mym feet are at rest without pain. It was a good day for me.
S.Gwen Floryance - S. Gwen Floryance - posted 37 months ago
I had a wonderful experience at the store they treated me very will. Loyal customer - penny - posted 37 months ago
had a great time while shopping at your store service was excellent, prices excellent, quaility excellent will continue to shop at shoe carnival on kernan blvd in jacksonville fl - emory christopher - posted 37 months ago
Had a great experience at the Norman
location, store #412. Young man was very helpful and patient with my grandsons. Cashier was very sweet and friendly. The Moore store #305 had a young lady who was cashier that was very unfriendly and seemed annoyed when we tried to ask questions. Will not go back to Moore store but will continue
buying from the Norman store. My husband and I buy lots of shoes for ourselves and our grandchildren. - cj cox - posted 36 months ago
Shoe carnival is the only shoe store where a person can get a large comparison to buy from. And you don't get gouged on prices. - Charles Sapp - posted 36 months ago
My wife was vwry pleased with her shoping experience at your store. - John Neal Shockney - posted 33 months ago
My wife buys boots about once every 4 years. She is also very hard to fit. She walked in and fount a teriffic buy on boots and they fit very well and she got on pair free.
If she needs any more shoes she said she would go to Shoe Carnival first form now on. - John Neal Shockney - posted 33 months ago
I like the buy one get one half price. - barbara stange - posted 31 months ago
was very pleased with the selections and varieties but was a bit disappointed in the absence of genuine leather shoes for women. Other than that it was great. - Mary - posted 30 months ago
I REALLY ENJOY IT DOING SHOPPING AT YOUR STORE, AND I GOT VERY GOOD DEALS TODAY!!! THANK YOU VERY MUCH!!!! - salvador perez - posted 28 months ago
i bought a pair of sketchers work. I wore them for one day and the sides of both shoes come apart. I could see clearly where they had been super glued together as if someone did it by hand. I took the shoes back and was told i couldnt return them because i had worn them. WoW one day of use and they are considered used. as if they could be put back on the shelf anyway. so i asked for an exchange and they proceeded to tell me they didnt have my size in stock. i would have to pay an extra 7 dollars to have my shoes ordered and shipped. Thats a bunch of crock....... I buy no less than 10 pair of shoes a year their and after this I will not buy another. Yeah they value customers until their is a problem. I paid 70 dollars for my shoes and still they want more from me. hahahahaha LMFAO. This is just not the way you treat your customers - candice - posted 27 months ago
I love going there they always have good prices and cute shoes too! - Delcina Handy - posted 25 months ago
I RECIENTLY PURCHASED SOME NIKE SHOES AT YOUR STORE IWAS WELL PLEASEDED WITH THE SALES PERSON.WHO SHOWED ME THE BEST DEALES HEALPED ME FIND THE RIGHT SIZE AND COLOR. IWILL SHOP AGAIN SOON. - LOIS TAYLOR - posted 24 months ago
I WAS JUST @ SHOE CARNIVAL AND BOUGHT THREE PAIR OF SHOES FOR MY FAMILY, AND WAS TREATED WITH GREAT CUSTOMER SERVICE.THE EXPERIENCE I HAD WAS FULFILLING I LEFT THERE FEELING LIKE I HAD JUST WON THE LOTTERY.I AM DEFINITELY GOING TO BE SHOPPING @ SHOE CARNIVAL .THANKS
- Monica W. - posted 22 months ago
Love shoe carnival, the sales people are great. and I love the shoes I get there. I recomend your shoecarnivle to every one. - wilma whittle - posted 22 months ago
great customer service
a'm definitely come back. - phillip smith - posted 21 months ago
Sales are wonderful. We always find what we want. the price is great. - dee johnson - posted 18 months ago
Every three to four months I buy 3-4 new pairs of shoes, as I am hard on shoes I try to buy on the higher end. I Chose Shoe Carnival this time, my experiancee was: no one asked if I needed any help, and when I stoped someone to ask for help, they seemed to be bothered by may request.I ended up buying only 3 pair of shoes, and at the check-out was shorted $20, on their so cale buy one get one 1/2 off, because they did a fast switch with the numbes on a sale item. Going back today just to see if they will make it right? - Kim Prater - posted 6 months ago
I love shopping at shoe carnival because they a verrity of shoes, and i would like for them to mail to some discount coupon or let me know when they have thre sales. - Joanette Page - posted 5 months ago