With www.Dillards.com/payonline, you are offered many options to order online clothes and accessories from Dillard's. Dillard's offers a credit card service, online access to your accounts as well as direct payment and ordering of merchandise. Traveling to the credit card application area of the website allows you to receive instant approval and sign up to start using your Dillard's card immediately. If you've already got a card and just want to activate it, you can also do this completely online by clicking on the activation section of www.Dillards.com/payonline.

In addition to the online functionality of the website, you can also contact the company directly via email or telephone for any further inquiries the website itself could not answer for you. After activating your Dillard's card account, you can enroll in electronic statements entirely through the website, pay charges online, view all your account information and history and of course shop for new Dillard's merchandise. Login to your Dillards credit card online payment at www.Dillards.com/PayOnline.
 

Tags: bill pay,service portal   
Category: Business

i just want to pay the damn bill, and can't find out whee to go - - posted 34 months ago

your web site sucks....can't just pay a bill you have to have an it degree to find your web site........fourth try, forget it................ - jr - posted 32 months ago

I AGREE WITH PERSON WHO TRIED TO PAY BILL AND COULDN'T GET ON YOUR WEBSITE. I HAVE TRIED FOR TWENTY MINUTES AND STILL CANNOT CHOOSE RIGHT TOPIC TO GET TO MY ACCOUNT. IT'S REDICULUS TO HAVE TO SPEND SO MUCH TIME. - M.ALLSUP - posted 31 months ago

I agree with all previous posts.Your site does suck big time.So much for the alleged convenience of paying your bill on line. HELLO! is any body listening? KEEP IT SIMPLE STUPID !!!
- hilburndon@comcast.net - posted 31 months ago

Has to be an easier way to find the bill pay site. I find it by accident not on purpose. Please consider changing how to get to the proper site. - - posted 31 months ago

hard to payonline this will make me pay you all off sooner because of the hassle of tryng to pay every month. - hudson - posted 31 months ago

Whyisso hard to go and pay my bill - Delia orozco - posted 31 months ago

Why is too hard to go and pay mi bill
- Delia orozco - posted 31 months ago

Like many others, trying to pay our bill online and MUCH to difficult!!!!!!!!!!!!!!!!! Make ONE place to go and make it EASY, ONE STEP!!!!!!!!!!!!!!!!!!!!!! This is rediculous!!!!!!!!!!!!!! - Linda Hill - posted 30 months ago

Maybe you make it so difficult so you can collect late fees?????????????????????????????????????????????? - Linda Hill - posted 30 months ago

This is goofy. I will not try to pay on line again except through my C.U - Ted Landaiche - posted 30 months ago

your pay online is so crazy , i never seen such crazy sh-t in my life!!!!!i strongly agree with everone. - - posted 29 months ago

I have never had such a difficult time paying a bill, period ! Not only does your online service stink, so does the harrassing phone calls that are coming. For the past 3 days I have atempted to give my debit card info over the phone, it's not accepted. Sorry folks, but there is plenty of cash in my account. I'm being told my debit card in incorrect. No one else has a problem but Dillard's. - C. Stevins - posted 29 months ago

P.S. LISTEN TO YOUR CUSTOMERS! That is if you want any more business. - C. Stevins - posted 29 months ago

What the Hell!!!! i've tried to pay my bill on line for hours and then again this morning. Dillards you all nees to get your business in alot of order, or you will loose alot of your customers, just look at your complaints!! HEllo! i believe you all your customers a huge apoloize on this matter!! cause i have spend alot of money with your company! - Renate Brown - posted 29 months ago

WHAT A HASSEL||||I have to agree with ALL of the above. I have been trying to pay on-line for two hours with no luck; called your customer service only to speak with a not-so-pleasant, and not at all helpful person. I'm quite frustrated---she suggested I go to the store to pay, which is in another town; pay a $15.00 charge to pay by phone, etc...I believe you are looking to collect another "late" fee $35.00 from me|| Please remedy your problem, or it's (Out with Dillard's...and, totally "BACK to MACY"S)||| Your help will be much APPRECIATED||| - Arlene G. - posted 28 months ago

It is utterly rediculous that you would have such a website to pay online and call it convenient. I am not going on those sites that takes you out of Dillard's because you don't know where they are from or where they lead to. I'll just pay my bill at the store or mail it or better yet, not use the card and avoid owing you anything. - B,Johns - posted 27 months ago

Wow what a hassle. all i want to do is pay my bill. u would think i was trying do do some kind of research. - tejana - posted 27 months ago

Ditto............................all above...................Fran - - posted 27 months ago

So very true...ditto.... - freckle - posted 27 months ago

Wy is it so difficult to find the proper place to "pay on line" for JUST Dillards.

For twenty minutes I have searched -------- I want to pay the bill!!!!!!!!!!!!!!!!!!!!!!!!!!!!! - Joe &Toni Lloyd - posted 26 months ago

I also am trying to get to my account. Ditto to all of the above, except the foul comments - Freda Brett - posted 26 months ago

This is absolutely THE MOST FRUSTRATING THING I HAVE EVER ENCOUNTERED!!!!!!! I cannot tell you how difficult something as simple as this is---WHY????????????????? My bill is DUE today--who is responsible if I can't get into my Dillards account????????? PLEASE GET THIS INTO SOME MANAGEABLE Form!!! Thank you, GT - G. Thompson - posted 26 months ago

Here I am again trying to get on line to pay my bill. Does anybody read these comments? - Freda Brett - posted 25 months ago

I agree with everyone!!! - KT - posted 25 months ago

This is ridiculous!!!!!!!!!!!!! - - posted 25 months ago

this is crazy trying to pay my bill cannot get the correct website and if u do it over phone they charge i thought they could not do that anymore only dillards seems to have that - - posted 25 months ago

I am in total agreement. I have gone to the website stated on my bill - tried various times and locations and not once have I entered the proper site to make my payment on line - what is up with this?? could you please just put a link on your dillards website like other company's do i.e. Victoria Secret, Citibank etc. This is really very inconvenient for your customers! - RGS - posted 25 months ago

This is totally crazy, I can't even find how to make a payment. I always did it very simple, WHAT HAPPENED? I just wanted to make my payment. - Janice Rossler - posted 24 months ago

Just like all the above this is crazy. - shely staley - posted 24 months ago

I agree with the guy who said cant find damn site - msjackson - posted 24 months ago

I agree 100% with all the complaints above. I even called the toll free phone number on my statement 800-645-8278, and was told the $5.95 fee that adleaf wanted to chg me for paying on line was a shipping charge. HELLO DILLARD's hire and American. - Emily Coffey - posted 23 months ago

I have had the same experiences as above. Please send me a hard copy bill monthly from now on. 5/24/2011 - MCNoble - posted 23 months ago

I have been trying all day to pay this bill on line... why do you all say "pay your bill on line is simple an d faster" cancelled the whole bill pay on line , it is not worth a flip. JUST CANCELLED IT AND WE WILL BE BETTER OFF WITH OUT IT. 5/26/2011 - Bruce-Bruce - posted 23 months ago

i can not pay my bill i'm so angry i hate your system. I HATE IT........... - sara nichols - posted 23 months ago

I've been trying for the past 25 minutes to get to my account so I can pay my bill......I am tempted to cancel my card......what gives!!!!!!!!!!!! - FB - posted 23 months ago

why make it so difficult to pay bill online,i have to travel over 50 mile to pay to avoid late fee .your site sucks - rhoda - posted 23 months ago

I have to agree with everyone else. I can't figure this crap out. If you want people to pay their bills on line you need to make it a user friendly site. Yours sucks big time. I don't have time to waste. I live too far away from the store to run in town to pay it. Fix your SHIT........ Susan - - posted 22 months ago

Your old system was much better. Cant get in on your current instructions. Go back to old system!!!!!!!!!!!!!! - Judy Martinez - posted 22 months ago

I say ditto to all above comments!!!! This is an extreme inconvenience and in this day & age of such computer technology no one should have to drive to the store to pay bill on time or anytime. HELLO!!! Have you noticed the prices charged for gas these days?!?!? Evidently no one that actually matters in this lame situation really ever reads these posts or whoever set up website is rather incompetent. GOYFA Dillards!! FIX THIS!!!!! - Patti V. - posted 21 months ago

I agre4e wiuth everyone else. All the companies are wanting us to pay onloine but it is so diffcult that I will not even consider trying again. Maybe MANAGEMENT IS LISTENING TO ALL OF US, HOWEVER THEY SURE DON'T SEEM TO CaRE!!!!!!!! - jzman - posted 21 months ago

I definitely agree with all of the comments listed in this comment section. I have spent at least 2.5 hours trying to get into my account to payonline. It is always "the password or the wetsite is not correct or does not match". I wm looking at the File Card with the current information on it but your system disagrees. There are times when you do not have time to mail the payment in or it is not feasible to drive to the store to pay. Why can't you prepare a program for payment verbally over the phone without an extra extreme charge? The Dillards CEO doesn't have a clue what is going on except a big payroll check for him. Improvements are needed immediately. Get er Done. - M. English Salley - posted 20 months ago

Yes to all the above - I can't get in to the site to pay the bill!!!! - - posted 20 months ago

it sucks to try and get on your website to pay my bill - pat barron - posted 19 months ago

i agree with everbody your website sucks sucks and sucks!!!!!!!!!!!!!!!!!!!!!!!!! and the dillards ceo dont care he only cares about he paycheck!!!!!!!!! i really hope he see"s al this comment"s and start working for real!!!! - - posted 18 months ago

You would think that someone at your company would get a clue. We have had a Dillards account for years and every time I go to pay my bill I have to cross my fingers that your website will work and 99% of the time it doesn't. I always have to try again at another time. How can one company be so terribly incompetent for so long? I am totally disgusted with your overall lack of customer insight. A monkey could run your website better. - angel - posted 17 months ago

This is the first time I've ever even found this COMPLAINT site let alone a place to PAY MY BILL! They never send a statement to my home so that I can pay it by mail-my work schedule doesn't allow me to pay at the store-I can't find the pay online site-(I thought it was just me, lacking in computer skills)-But judging from the number of complaints I'm reading and how old some of them are I've concluded that we should all cancel our cards and shop elsewhere.They aren't getting any more late fees or pay-by-phone fees from me! They've had ample time to fix this problem!! - Evelyn Hopkins - posted 17 months ago

Does ANYONE with any authority even bother the read these comments? This is THE MOST FRUSTRATING thing I have EVER tried to do! Is there any other way to get your attention? I would LOVE to pay my bill online but you have made it impossible. Gay Thompson - Gay Thompson - posted 15 months ago

I agree with all of you. Dillards get this fixed I dont have problems paying any of my other bills on line just yours get the hint yet please fix the problem. - Elizabeth Voth - posted 13 months ago

on my statements you say to enroll to click on statement when i went to the statement i couldn'tfind statement no whereon the top page this stink. - minnie - posted 11 months ago