www.SearsFeedback.com - Sears Feedback Survey

I would like to compliment one of your employees (Jackie) in the Land Ends Dept. She was so very helpful and informative. In addition her pleasant personality made shopping at Sears a fun experience. - S. Thome - posted 37 months ago

the sales lady was very nice and helpful. - michelle f. miller - posted 36 months ago

Dec 7, 2010 a sears technician Jackie ID No: 0001743 with service order # 40099464 came to our home to repair my Samsung television. She was very professional about repairs and explained them in a way that was easy to understand. She was very polite and courteous and I will ask for any time I need service on this product. - Casey Scholer - posted 35 months ago

On 12/23/10 Bill Verscheve #7088 ID 40099629 replaced the control board on our oven.He is very careful in how he treated our home,treated us well ,and looked and spoke professionally.The stove is under extended warrenty and no cost was involved.We did discuss sears products,but nothing else is needed at this time.He did the installation and checked it out .He met our needs. - Joseph Kollias - posted 34 months ago

I HAVE SUBMITTED ALL THE NECESSARY FORM TO GET MY REBATE AFTER PURCHASING A REFRIGERATOR IN NOVEMBER..I HAVE YET TO RECEIVE SAID REBATE. WHAT IS WRONG? - SAMUEL J BENICASE - posted 32 months ago

On 1/20/11 Chris #0656561, repaired my refridgerator. He was very friendly, and explained exactly what was wrong and what he would have to do to fix it. My home warrenty co. initially did not want to pay for the repair, but Chris worked through that and they did agree to pay. I was very pleased with his service and would request him again, if I have any other problems. - Debbie Kandel - posted 31 months ago

my husband and I went to purchasse a washer and dryer,and a gentleman named Jean helped us,he was very professional and helpful,we was very pleased with his work proformence,yadira valentin - yadira valentin - posted 30 months ago

I would like to comment on the service that I received for the technician that fixed my mircowave oven. He promt on the time he arrived, went right to work but had a little promble finding the part in his truck that was needed for my mircowave, once found he proceeded to finsih up in no time. Thanks you. - - posted 30 months ago

me gusta mucho la tienda kmart por que tiene muchas cosas buenas que no en cuentras en otras tiendas tiene muchos juguetes para ninos y mucha ropa de ninos mis hijos les fasina ir hay gracias - lidia gutierrez perez - posted 28 months ago

me gusta mucho kmart por que tiene muchas cosas para ninos y ninas lo que no encuentro en otro lado lo encuentro hay por ejemplo ropa para mis hijos y juguetes y zapatos y tambien en cuentro cosas para mi hogar poreso nos gusta ir a kmart - lidia gutierres perez - posted 28 months ago

I shop at Sears every week and I beliebe thar the Sears
afeedback Survey is a fake. After two or three questions
it tells me there is an errors. whichIc dont think so. - Ramon D Ruivera - posted 27 months ago

i would like to say that Sunrisemall sears does not train their employees very well. i bought an item the other day and recieved the worst service from the saleman," if you want to call him that." He was rude, unknowlegable of the product and had an attitude like i was interupting his night of just standing around and not helping customers. i bought the product based on my own preference of what i liked. yesterday i took the product back because my wife and i were not happy with it, maybe is this so called salesman had demenstrated it to us first we would have made a different choice. I went to Sears in the roseville galleria and bought another of the same item but different style from a gentleman who could'nt wait to help us. He did everything awsome including a diminstration. He was very nice and cared about our needs. This salesperson i would recomend to anybody, the guy at sunrise i would toss him out to the curb.. - dave - posted 26 months ago

went to sears in rochester,mn.at the mall and was interested in a new sewing machine, Our salesman was quick to greet us and to show us all the machines. All my questions were answered and we he did not know he quickly went to ask his manager for us. Iver Mettler was quick to set up the machine so I could go over all the features,pleasant and I will be buying my sewing machine there,hopefully we get Iver for our salesman when the machine comes in. thank you Sears for selecting such a fine young man for a Rep. - judy horn - posted 26 months ago

I entered Sears by coincidence as I was leaving the mall. No intention to buy anything in these hard times.On the down escalator, I saw the shoe dept. and was tempted to look. A saleslady was very nice and found the shoe I liked.
Comfortable shoe, excellent price. I made the unexpected and unbudgeted purchase. - joyce rodgers - posted 26 months ago

forgot to post my receipt no 019952159845 - joyce rodgers - posted 26 months ago

SALESCHECK060650428279
Auto Service
I had my tires rotated and the mechanic adviseded me that the power steering fluid was dirty, so I had it changed.
SALESCHECK060650468539 - power steering fluid changed
The service was excellent! - John H. Lawson - posted 25 months ago

Salescheck-026950262185 Assoc. #1495
I purchased a filter for my Kenmore refrigerator, and the friendly, polite sales associate encouraged me to fill out
the survey - John H. Lawson - posted 25 months ago

Great service at your Chicago Ridge store-Illinois> sales clerk Eva made my choice and completion of sale a pleasent experience. Thanks Eva - peter hanton - posted 25 months ago

Was in the Land,s end dept. and a sales lady Winnie was very helpful. She is a very pleasant lady. - nelle inabinet - posted 24 months ago

I shop at Sears every week and I beliebe thar the Sears
afeedback Survey is a fake. After two or three questions
it tells me there is an errors. whichIc dont think so. I I try many timesa and ever said the same Survey I want participate please help me 1 - Jenete Rodriguez - posted 23 months ago

I buy in Sears every week I went to SEARSFEEDBACK.com but in many times I not complete the I dont finishI dont finish because sead feedback Surgery after a few questions I tray but continue error I want participate in this feedback. HELP ME - Jenete Rodriguez - posted 23 months ago

Sears really needs to update their stores. I went into our Sears store and it was depressing. There is nothing in there. Clothing is piteful. Be a dept. store or forget it. Yes their tools are good and a few other things, but it needs to be redone. - maureen sears - posted 23 months ago

unable to complete survey - Sue - posted 22 months ago

QUIERO AGRADECER EL SERVIVCIO QUE SE ME DIO EN LA TIENDA SEARS,STORE#0001076 REG# 521 POR EL ASOCIADO #8219 POR EL SERVICIO PROFESIONAL AL CLIENTE,EL ASOCIADO ME ANIMO A QUE COMPRARA UN JUEGO DE OLLAS DE COCINA DE MUY BUEN MATERIAL,FELICITO AL EQUIPO DE ENTRENAMIENTO POR SU LABOR DE DAR UN BUEN SERVICIO AL CLIENTE> - marcelo orellana - posted 21 months ago

I was very pleased with the professional and courtesy manner in which Jeremy and Ozzie delivered my new Galaxy Electric stove to 1302 McKie Cove in Austin, TX.

They were on time in the window of time provided to me.

They connected the stove and explained why they let the oven of the stove burn for twenty minutes.

My experience was excellent. Thank you for the sales personnel also, because they were informative and made me feel that I wasn't stupid, just didn't know things about the stove. - ERNESTINE Q, SUNDERLAND - posted 19 months ago

I like going to Prescott Sears store, because I always find your salespersons very helpful. Especially an older gentleman #022185315677, he is nice, courteous and helps everyone. I will bring all my items to him because he is nice and helpful. - Connie Mendoza - posted 18 months ago

me gustaria opinar que tienen un buen servicio al cliente la persona assoc#3954 q me atendio fue muy amable conmigo y gracias a ella pude comprar y encontrar todo lo que necsecitaba gracias por su buen servicio - yamilin medero - posted 18 months ago

gracias por su buen servicio al cliente pues la persona que me atendio salescheck#011255366812 assoc#3954 fue muy amable y atenta conmigo y me recomendo unos muy buenos abrigos para mi nina gracioas por su buen servicio y espero volver pronto - imilsi fleites - posted 18 months ago

We are always pleased with the expert and professional help we receive from Jason at the Stockton, Ca. appliance department. He was an immense help with our kitchen remodel and recently in replacing a faulty, Samsung microwave. Kudos to Jason from the Finch family. - JIM FINCH - posted 17 months ago

Dennis from the sears blue service crew was one of the best techinicians i have met so far i rate him as a 10 on a scale 1 being very disattified, he answerd all questions i asked , clean respectful and very inteligent, you are lucky to have someone like him on your crew. Thanks again Dennis, job well done ; Norman E McEachern; - Norman EMcEachern - posted 17 months ago

Dennis ID. # 18617 was fast and courtious thaks dennis - Norman EMcEachern - posted 17 months ago

I brought a Vac.Hose for my husband shopvac. it took 3 weeks to come in than it was the wrong size it was a 21 in. instead of 10 in. they would not give us our money back I turned this over to visa and they credied our account than I went to the store . 3 people jumped all over me I got the price of the hose back. the store is in Alamogordo, Nm on first street.very hateful people. was going to buy washer and dryer but after this they lost a good sale, don't see how people like this have a store. I will tell everyone I see not to go there. We have shopped at a Sears Store for over 50 years. please let us hear from you on this. thank you Norma Price Blprice@q.com - Norma Price - posted 15 months ago

On Oct.13, 2011 I had a scheduled Sears repairman fix a problem with my washer. Technician # 0932202. He came on the time scheduled and fixed the problem (replaced worn aggitaor dogs). He was very efficient and explained what was causing the problem. He also commented that even though the machine was 12 yrs old it was in great condition, problable due to the fact that we have soft water. He was polite and knowledgeable - Marlene Votion - posted 14 months ago

had a repair on refridgerator.dana,the tech was polite helpful explaining everything he was doing fixed my appliance,left my house after cleaning up thanked me.DANA deserves a raise for exhibiting excellence in all ways. Thanks DANA - s sommer - posted 13 months ago

Dennis, Sears Blue Service Crew, ID# 784694 serviced our Kenmore HE washer and dryer this a.m. He treated our home with care, treated me as a valued customer, explained cost and repair, looked and acted professional, offered another Sears product which could help with a future problem. Thanks, Dennis!

larry gullett, robinson, il - larry gullett - posted 13 months ago

Mr. LOI, Sears Blue Service Crew, ID# 0929703 serviced my Kenmore Gas Furnace this a.m. He was very courtious, professional, and treated my home with care. He also treated me as a valued customer,and explained cost and repairs. Mr. LOI represented the Sears company in a very professional manner, and he offered another Sears service which could help eliminate any future problems. I offer my sincere gratitude to Mr. LOI - William Boose - posted 13 months ago

Henry, tech ID# 595587 called and said he would be coming in a few minutes, which he did. He look at my new dryer and informed me what the problem was. He was clean and treated my house with care, treated me as a valued customer. He explained the cost of repair. He offered an extended warrenty and explained it to me. I bought a 3 yr warrenty. I would recommend sears service to anyone. - Lewis Ewing - posted 13 months ago

Your tech #0560425 just left my home and I am very pleased with his work... Everything was done in a very professional manner and explained in a very nice way!
Thank you
He replaced the pump in less than an hour GREAT WORK! - Robert Harding - posted 13 months ago

Tech # 652164 did a great job. He was here when he said would be, both times. :) He was professional and courteous. Thanks again.
- Joyce Lambert - posted 13 months ago

Had repairmen for my Dishwasher and they were great . Job
done and fast and running great. Gave me good advice about
the detergent for the washer and all is good. job done on Oct.27 2011 in Tomahawk WI.54487 - Betty Swarmer - posted 12 months ago

Tech #2535, Mark fixed my Kenmore range front class panel! He was awesome and most accomidating for the time that I needed him there. Sears' "National Call Center" AND "resolution hotline" could learn a few things from the acutal people HELPING the cusumers and making a difference. If it wasn't for the GREAT service I recieved from Mark I wouldn't be guying ANY more Sears appliances. Sears should be GREATFUL for their servicmen, maybe they should take the CALL themselves and get rid of the deadbeats! - spokane wa - Arista - posted 12 months ago

The technician (40113380) came to adjust an aspect ratio problem on my new tv. He not only did so to my satisfaction, but he explained what the cause of the problem had been. He was very knowledgeable, answered all my questions, and offered suggestions for the future. - adrian p. visocky - posted 12 months ago

The technician came to address an aspect ratio problem on my new tv. He made the correction, explained the cause of the problem, and offered suggestions. He was extremely knowledgeable, friendly, and courteous. - adrian p. visocky - posted 12 months ago

Technician ID#877373 came yesterday to perform warranty service for Whirlpool double ovens. He was thorough in his testing of the units and especially thorough and clear in his explanations of how the ovens worked so that we understand better how to utilize the features which these particular ovens offer. We appreciated his help. - David George - posted 12 months ago

I haven't been able to find the survey you ask for feedback but I had Ron come to evaluate problem with new water softener. He was a great person and a real gentleman.I think the # on brochure is WTP61006FG1. His ID # is F1461 OR F14G1 - IJ.C. McCoy - posted 12 months ago

Techician #0001521
JUST COMPLETED REPAIRING OUR WATER SOFTNER & ALSO CHANGED THE THERMOSTAT FOR OUR FURNACE. HE DID A GREAT JOB & WAS VERY COURTEOUS, KNOWLEDGEABLE & ANSWERED ALL OUR QUESTIONS. - Richard Clark - posted 11 months ago

Tech # 0805655
I just had your tech out today working on my dishwasher & he did a great job. He was friendly & easy to talk to. Great customer service & I will for sure use your services again in the future. - Travis Shuman - posted 11 months ago

I had your tech here today. He did a great job on my oil fried furn. He made two trips but i knew the second trip was going to be it. He his a very friendly person he talk to you kindly and answer your questions. He dont run in and run out, like some do. I give him a 10 when i know you can only rate 5. I always ask them to send him and they do. Thanks Sears-----Etta Hames. - Technician #819276 - posted 10 months ago

Ihad my rugs cleanes today as I always do by sears and I had 2 fine gentleman ccome out and do a great jod very quickly They were very friendly.Their names were J.r/. and HOWARDTheir number on invoice was 872927 - eileen baur - posted 10 months ago

Doug was the repairman that came to fix my oven. He was a gentleman. I told him my husband passes away oct 7 and he was ver sympathetic and caring. He fixed the stove without delay. I think after years of repairmen coming to my home Doug was the best. He has people skills and is very easy to be around. For all the attributes Doug brings to the company, you must recognize this and give him a raise. - Paula Wallace - posted 9 months ago